Legal jargon is a bit of a bore, but by law, we must inform you of how we use your data as you interact with suzib.co.uk. We will try to keep the ‘jargon’ to a minimum so it is clear what it all means.
Also as a side note, I, Suzi Buckley operate this business, but I do have people supporting me so for the purposes of this document, I am referring to the business as ‘we’ and ‘our’ because it’s how ‘we’ (me and my team) process and use your data.
What Personal Data We Collect
We may collect and process the following types of data from you:
- Identity and contact data such as email address, first name, last name, title, address, telephone numbers, business name, username and date of birth
- Additional personal data when necessary to fulfil a service or contract with you
- Transaction data such as purchase details but excluding financial data
- Technical and usage data such as IP address, your browsing history on our sites and device information
How We Collect Personal Data
We collect data from and about you when you:
- Subscribe to our services or newsletter
- Correspond with us by post, phone email or otherwise
- Fill in forms
- Order our products or services
- Provide feedback to us
- Use our websites
How We Use and Process Your Personal Data
We only use your personal data when we have a valid reason. The legal bases for processing your data is generally consent that you have clearly given, to fulfil a contract with you or our legitimate interests. We may use your data when we are legally obliged in order to fulfil statutory requirements.
We store your personal data for a maximum of two years, except where we are legally required to retain financial and accounting data, which we will retain for eight years.
We use your data to:
- Fulfil a contract between us
- To provide a service requested by you
- To send marketing communications via email
- To provide content relevant to you and measure the effectiveness of our advertising
- To improve our websites, products and services
- To comply with a legal obligation
- To protect your vital interests
- To protect our legitimate interests or the legitimate interests of a third party
Where We Store Your Personal Data
We use software platforms and payment gateways to store and process your information including, but not limited to, Paypal, Mailchimp and Google Analytics.
Where these sites are based in the United States, we will only transfer your personal data to them if they are part of the EU-US Privacy Shield.
Disclosure of Your Personal Data
We may disclose your information to members of our organisation to enable us to carry out the delivery of our products and services. We will only disclose your information externally where we have a duty to comply with a legal or regulatory obligation, or where we may sell any part of the businesses or assets.
You have the right to:
- Access, correction, erasure of your personal data
- Objection to and restriction of processing of your personal data
- Transfer of your personal data
- Withdrawal of your consent where provided
To exercise any of these rights, please contact us at firstname.lastname@example.org. We aim to respond as soon as possible and in any case, within 30 days of your request.
Unless specifically requested, we do not delete your data if you unsubscribe from direct marketing but hold your information as ‘suppressed’ within our data processing platforms.
We may update this policy from time to time. Material changes or changes that affect your rights will be notified via email and/or a notification on our website. This policy is effective from 25th May 2018.
It is EU law that we state the cookies we use on our websites (suzib.co.uk), what they do and, if you’d prefer not to let them loose on your system, how to disable them.
So, if you’ve been hiding from the internet over the last twenty years and have no idea what a cookie is – here’s the best way we can describe what they are.
A cookie is a text file that is stored on your computer or device used by our websites to track how you interact with us.
There are two types of cookies. Session cookies are only used during the time of your visit and then expire as you move away from the site. Persistent cookies stay on your device to record how you interact with our site(s) over a period of time.
The cookies allow our website to recognise you when you visit our site and record important information about your behaviours.
We use this information to enhance your user experience and also to allow us to deliver relevant content through publication and design.
Your consent of our cookies…
Many browsers allow private browsing by enabling incognito mode. Your activity might still be visible to websites you visit but your browser will not store your history, cookies or site data.
What cookies do we use?
Strictly necessary cookies – essential to enable you to move around our website and use its features.
Performance cookies – to allow us to monitor and improve the performance of our site. We use Google and Jetpack Analytics to track the effectiveness of our sites. Use of our social media accounts may generate pixels which trigger tracking cookies. All information gathered is anonymous.
Functionality cookies – to record information about choices you have made to improve your experiences, such as language, region or username.
Targeting cookies – to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of our advertising campaigns. They are set by our advertising networks with our permission.
We may update this policy from time to time. Material changes will be notified via email and/or a notification on our websites. This policy is effective from 25th May 2018.
How many times have we mentioned cookies?
21 times! Now, please go eat a cookie – you deserve it! (oops 22 times).