Legal jargon is a bit of a bore, but by law we must inform you of how we use your data as you interact with Suzib.co.uk. We will try to keep the ‘jargon’ to a minimum so it is clear what it all means.

However, just so you know we take this seriously, please understand that we will never sell, rent, distribute or do anything weird with any of the data that you may provide either directly through the sites or direct contact with us, or indirectly through the use of cookies (for information, please see our cookie policy below.

Also as a side note, I, Suzi B operate this business, but I do have people supporting me so for the purposes of this document, I am referring to the business as ‘we’ and ‘our’ because it’s how ‘we’ (me and my team) process and use your data.

 

  1. What Personal Data We Collect

We may collect and process the following types of data from you:

  • Identity and contact data such as email address, first name, last name, title, address, telephone numbers, business name, username and date of birth
  • Additional personal data when necessary to fulfil a service or contract with you
  • Transaction data such as purchase details but excluding financial data
  • Technical and usage data such as IP address, your browsing history on our sites and device information

 

  1. How We Collect Personal Data

We collect data from and about you when you:

  • Subscribe to our services or newsletter
  • Correspond with us by post, phone email or otherwise
  • Fill in forms
  • Order our products or services
  • Provide feedback to us
  • Use our websites

 

  1. How We Use and Process Your Personal Data

We only use your personal data when we have a valid reason. The legal bases for processing your data are generally consent that you have clearly given, to fulfil a contract with you or our legitimate interests. We may use your data when we are legally obliged in order to fulfil statutory requirements.

We store your personal data for a maximum of 2 years, except where we are legally required to retain financial and accounting data, which we will retain for 8 years.

We use your data to:

– Fulfil a contract between us

– To provide a service requested by you

– To send marketing communications via email

– To provide content relevant to you and measure the effectiveness of our advertising

– To improve our websites, products and services

– To comply with a legal obligation

– To protect your vital interests

– To protect our legitimate interests or the legitimate interests of a third party

 

  1. Where We Store Your Personal Data

We use software platforms and payment gateways to store and process your information including: Paypal, Mailchimp and Google Analytics.

Where these sites are based in the United States, we will only transfer your personal data to them if they are part of the EU-US Privacy Shield.

Links to our social media accounts and other platforms on our websites –  Facebook, Twitter, Instagram, YouTube. When viewing content or engaging with these sites, be aware that your use is subject to the Privacy, Cookie and Terms of Use policies set by those platforms. We encourage you to read these policies.

 

  1. Disclosure of Your Personal Data

We may disclose your information to members of our organisation to enable us to carry out the delivery of our products and services. We will only disclose your information externally where we have a duty to comply with a legal or regulatory obligation, or where we we may sell any part of the businesses or assets.

 

  1. Your Rights

You have the right to:

– Access, correction, erasure of your personal data

– Objection to and restriction of processing of your personal data

– Transfer of your personal data

– Withdrawal of your consent where provided

To exercise any of these rights, please contact us at hello@suzib.co.uk. We aim to respond as soon as possible and in any case, within 30 days of your request.

Unless specifically requested, we do not delete your data if you unsubscribe from direct marketing, but hold your information as ‘suppressed’ within our data processing platforms.

 

  1. Changes to Privacy Policy

We  may update this policy from time to time. Material changes or changes that affect your rights will be notified via email and/or a notification on our website. This policy is effective from 25th May 2018.

 

COOKIE POLICY

It is EU law that we state the cookies we use on our websites (suzib.co.uk), what they do and, if you’d prefer not to let them loose on your system, how to disable them.

Cookies?

So, if you’ve been hiding from the internet over the last twenty years and have no idea what a cookie is – here’s the best way we can describe what they are.

A cookie is a text file that is stored on your computer or device used by our websites to track how you interact with us.

There are two types of cookies.  Session cookies are only used during the time of your visit and then expire as you move away from the site. Persistent cookies stay on your device to record how you interact with our site(s) over a period of time.

Why do we use cookies?

The cookies allow our website to recognise you when you visit our site and record important information about your behaviours.

We use this information to enhance your user experience and also to allow us to deliver relevant content through publication and design.

Your consent of our cookies…

You will be notified on your first visit to our site about our cookie policy and you have the right to decline the use of cookies. If this is the case, do NOT click the button that says ‘Continue’ in the top left corner.  You will still be able to interact with our site, but the experience may not be optimal.

You may also restrict the use of cookies in your browser settings – please see the following guidelines on how to do this for the various browsers below:

Many browsers allow private browsing by enabling incognito mode.  Your activity might still be visible to websites you visit but your browser will not store your history, cookies or site data.

What cookies do we use?

Strictly necessary cookies – essential to enable you to move around our website and use it’s features.

Performance cookies – to allow us to monitor and improve the performance of our site. We use Google and Jetpack Analytics to track the effectiveness of our sites. Use of our social media accounts may generate pixels which trigger tracking cookies. All information gathered is anonymous.

Functionality cookies – to record information about choices you have made to improve your experience , such as language, region or username.

Targeting cookies – to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of our advertising campaigns. They are set by our advertising networks with our permission.

Changes to Cookie Policy

We may update this policy from time to time. Material changes will be notified via email and/or a notification on our websites. This policy is effective from 25th May 2018.

How many times have we mentioned cookies?

21 times!  Now, please go eat a cookie – you deserve it! (oops 22 times).